FAQ-CUSTOMIZATION

CAN I CUSTOMIZE THE DESIGN TO MY LIKING?

Yes, we offer the privilege of tailoring your dress to your exact measurements and preferred length, with endless customisation options. Whether it’s adjusting the fabric color or selecting a unique embroidery combination, you can modify an existing design or create an entirely new one.

For our existing designs, if you only wish to customise the size and length, this can easily be done online when placing your order. Please note that minor adjustments to design elements and their placement may be required to ensure a perfect fit, but the overall charm and elegance of the dress will remain intact.

For more complex customisations or to create a new design, we invite you to book a Private Appointment for a one-on-one fashion consultation.

CAN I CUSTOMISE ALL THE CATEGORIES FROM HAUTE COUTURE TO BRIDAL, VEILS AND READY TO WEAR?

Certainly! We are pleased to offer personalization for our Haute Couture, Bridal, and Veil collections, which are primarily made-to-order garments tailored to your measurements. Simply select your size and refer to the size guide available on the product page. You can also choose your desired dress length with ease.

However, this option is currently unavailable for our Ready-to-Wear category upon its launch.

WHAT IF I DON'T LIKE YOUR FINAL FINISHING WORK AND WOULD LIKE TO STITCH IT MYSELF WITH MY CHOICE OF SFIFA AND AKAAID?

Certainly! This exclusive service is tailored specifically for wedding planners, Negafa, and designers. To access this service, we kindly request that you schedule an online appointment. One of our dedicated client advisors will promptly reach out to you to attentively discuss your requirements. Your contentment is of utmost importance to us, and we are committed to providing you with the opportunity to customize your dress according to your exact specifications, right down to the finishing touches such as sfifa and akaaid.

HOW CAN I CUSTOMIZE THE DRESSES?

We are pleased to offer customization options for our dresses, allowing you to tailor them to your measurements and desired length. Our standard size ranges from XS - XXL, with a dress length ranging from 155-180 cm, which can be adjusted online when placing your order through our product page.

Please note that slight modifications may occur in design components and placement to accommodate the desired size and dress length. However, we endeavor to maintain the overall look and feel of the dress as depicted in the pictures.

For further personalization, including fabric type, color combination, and finishing style, or to choose from our in-house swatch library or provide your own color combination, please schedule an appointment with us from here. Our dedicated fashion advisor will be delighted to assist you.

Customising your dress at maisonahmed.com is a seamless process. Simply select your preferred design and book an appointment with us here. Our fashion advisor will guide you through further customisation options, ensuring your vision is brought to life with precision and care.

Furthermore, we offer the choice between stitched and unstitched dresses. This service is currently exclusively available for wedding planners, Negafa, and designers, reflecting our commitment to catering to your specific needs and preferences, right down to the intricate finishing details like sfifa and akaaid. Your satisfaction remains our utmost priority.

ARE THERE ANY LIMITATIONS TO CUSTOMIZATION?

Certainly not! At Maison Ahmed, we hold firm to the principle of offering our users boundless possibilities. Fashion, being a deeply personal expression, is subject to individual tastes and preferences. We wholeheartedly acknowledge and celebrate the distinctiveness of each user's style, refraining from imposing any limitations on customization. Your creative freedom knows no bounds when you choose Maison Ahmed.

ARE THERE ANY EXTRA CHARGES FOR CUSTOMISING??

Certainly! At Maison Ahmed, we offer both online and offline customization services to cater to your needs. Through our website, maisonahmed.com, you have the option to customize your dress size and length conveniently online. However, if you desire a more personalized experience with additional customization options such as fabric type, color combinations, and finishing styles, we invite you to schedule an appointment with our fashion advisor here. Additionally, subject to availability, you may visit our store to meet with our fashion advisor for further guidance and assistance. Whether you choose to customize online or offline, rest assured that we are committed to ensuring a seamless and tailored experience that aligns perfectly with your preferences.

DO YOU OFFER ONLINE OR OFFLINE CUSTOMIZATION?

Certainly, we do not impose any additional charges for most customization services provided. However, please note that there may be a fee incurred if there are alterations to the original embroidery technique and materials used on the dress. For further clarification on this matter, we encourage you to book a private appointment and connect with our fashion advisor to discuss the details. Your individual preferences are highly esteemed, and we strive to ensure that the customization process remains as accessible and accommodating as possible for you.

DO YOU MAKE SPECIAL OCCASION DRESSES APART FROM THE DRESSES ALREADY IN YOUR

Absolutely! While our existing collection on the website is top-notch, we understand that personal styles vary. If you don't find something that resonates with your unique taste and desire a more custom-made dress, we're more than happy to assist. Simply book an appointment here and connect with our fashion advisor for a one-on-one consultation. Your special occasion deserves a special touch, and we're here to bring your vision to life.

HOW LONG DOES IT TAKE FOR A CUSTOMIZED DRESS TO BE READY FOR DISPATCH?
  • For Ready to Wear collection the order preparation time is 24 to 48 hours.
  • For Haute Couture, Bridal and Veils from our website collection are typically dispatched within 45 days.
  • For Custom-made dresses beyond our website collection, the production time is a minimum of 45 days and may extend based on the details finalised during your personalised consultation. We appreciate your patience as we ensure the highest standards of craftsmanship in each bespoke creation.
WHY DOES IT TAKE SO LONG TO DELIVER CUSTOM-MADE DRESSES?

Crafting our handmade dresses involves a 100% manual process, from sketching to intricate hand embroidery and finishing, incorporating a myriad of materials and colors. The attention to detail is extensive, as we strive to create a masterpiece that tells a unique story. We genuinely appreciate your patience, understanding that the time invested is dedicated to ensuring your joy on that special occasion. At Maison Ahmed, our ultimate goal is to provide you with the best experience, and we thank you for allowing us the time needed to craft perfection for your favorite occasions.