FAQ-CUSTOMER CARE

HOW DO I SIGN UP?

Visit maisonahmed.com, click on "Sign Up," enter your WhatsApp number, receive the verification code, input it in the provided box, and you're all set for the enchanting journey with Maison Ahmed.

HOW CAN I CHANGE MY PASSWORD?

To change your password, log in to the "My Account" section of maisonahmed.com. Navigate to the "Change Password" section, input your old password along with the new one, and save the changes. Additionally, you can always log in with your WhatsApp number using OTP for added convenience.

HOW CAN I UPDATE MY PERSONAL INFORMATION?

After logging in, navigate to the "My Account" section, go to the "Personal Information" segment, click on edit, make the desired changes, and then save the updated information.

WHAT ARE YOUR PRICES?

Our articles are priced differently. To view our prices, please visit maisonahmed.com. There, you'll find detailed information on the pricing of our diverse range of offerings.

WHY ARE YOUR PRICING EXPENSIVE?

We don't view our pricing as expensive but rather competitive. Crafting our handmade dresses involves a 100% manual process, from sketching to intricate hand embroidery and finishing, incorporating a myriad of materials and colors. The attention to detail is extensive, as we strive to create a masterpiece that tells a unique story, and each creation comes with its associated cost. The value lies in the craftsmanship, personalized experience, and the unique narrative woven into each garment.

DO YOU HAVE SALE?

Certainly, We do have sales for time to time, sign up on our website and subscribe to promotion and offers to gain access to general offers and also user specific offers.

HOW CAN I CONTACT?

For general queries You can contact us on our WhatsApp https://wa.me/212600848080  or mail us at info@maisonahmed.com

For order related queries you can contact us on our WhatsApp https://wa.me/212600848080 or mail us at support@maisonahmed.com